Terms of Service

Welcome to Twinkle Delia! These Terms of Service ("Terms") govern your use of our website, www.twinkledelia.com, and the purchase of our products. By accessing our website or placing an order, you agree to abide by these Terms. Please read them carefully.

1. Website Use

1.1. Eligibility: By using our website, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding agreement.

1.2. Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

1.3. Prohibited Activities: You agree not to engage in any activity that may:

  • Interfere with the proper functioning of the website.
  • Violate any applicable laws or regulations.
  • Misuse our intellectual property or attempt to access restricted areas of the website.

2. Product Information and Availability

2.1. Product Descriptions: We strive to provide accurate product descriptions. However, slight variations in color, size, or design may occur.

2.2. Availability: All products are subject to availability. If an item is out of stock after your order is placed, we will notify you promptly and provide a refund or alternative solution.

3. Orders and Payment

3.1. Order Processing: Orders must be placed by 5:00 PM (GMT-05:00) Eastern Standard Time (New York). Handling time is 1-2 business days (Monday through Friday), and transit time is 3-5 business days (Monday through Friday). The total delivery time, including all destinations, is estimated at 4-7 business days.

3.2. Payment: We accept the following payment methods:

  • American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, and Visa.
  • All payments are processed securely through trusted payment gateways.

3.3. Pricing: Prices listed on our website are in USD and include free shipping. Taxes may apply based on your location.

4. Shipping and Delivery

4.1. Shipping Policy: We offer free shipping on all orders. Estimated delivery times are 4-7 business days.

4.2. Delivery Issues: If your order is delayed or lost, please contact us at support@twinkledelia.com or +1 281-485-6654.

5. Returns and Exchanges

5.1. Return Policy: We accept returns for both defective and non-defective products within 30 days of delivery. Products must be in new condition.

5.2. Exchange Policy: Exchanges are accepted for eligible products.

5.3. Process: Returns and exchanges are handled via mail. Contact us for detailed instructions.

5.4. Refunds: Refunds are processed within 5 business days after receiving and inspecting the returned product.

6. Intellectual Property

All content on our website, including text, images, logos, and product designs, is the intellectual property of Twinkle Delia and is protected by copyright laws. Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Twinkle Delia is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts in Texas.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal obligations. The revised Terms will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about these Terms, please reach out to us:

Twinkle Delia – Where Art Meets Elegance.
Thank you for choosing Twinkle Delia. Visit www.twinkledelia.com to explore our exquisite collection of metal wall art.