Terms of Service
Welcome to Twinkle Delia! By accessing or using our website at https://twinkledelia.com (the "Site"), you agree to comply with and be bound by the following Terms of Service. Please review these terms carefully before making any purchases or using our services. If you do not agree to these terms, you may not access or use our Site.
1. General Conditions
By using our Site, you agree to the following conditions:
- You must be at least 18 years old or have parental consent to make a purchase.
- You agree not to use our products for any illegal or unauthorized purpose.
- You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our service or products without express written permission from us.
2. Products and Services
We offer metal wall art for sale through our Site. While we strive to display the colors and details of our products as accurately as possible, we cannot guarantee that your deviceβs display will accurately represent the actual product colors. We reserve the right to modify or discontinue any product or service at any time without notice.
3. Order Processing & Shipping
- Order Processing Time: Orders will be processed within 1-2 business days.
- Delivery Time: After processing, orders will typically be delivered within 4-7 business days.
- Free Shipping: We offer free shipping within the USA. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
4. Pricing and Payment
All prices listed on our Site are in USD and may be subject to change without notice. We accept major credit cards and other payment methods provided at checkout. By providing payment information, you warrant that you have the legal right to use the selected payment method.
5. Returns and Exchanges
- Returns: We offer a 30-day return policy. If you are not satisfied with your purchase, you may initiate a return by contacting us via email or phone. The item must be unused and in its original condition.
- Refunds: Once your return is received and inspected, we will process your refund within 10 business days, with no restocking fee.
- Exchanges: To exchange an item, the fastest way is to return the original item and make a new purchase for the replacement.
6. Order Cancellations
You may cancel your order within 24 hours of purchase. Once an order is processed or shipped, it cannot be canceled. In such cases, you must follow our return process.
7. Limitation of Liability
Twinkle Delia is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services, including but not limited to loss of profit, data, or reputation. By using our Site, you agree that our liability is limited to the amount paid for the product(s).
8. Accuracy of Information
We strive to ensure the accuracy of all information on our Site. However, we do not guarantee that product descriptions, pricing, or any other content is error-free or complete. In the event of any errors, we reserve the right to correct them and update the Site accordingly without prior notice.
9. Third-Party Links
Our Site may contain links to third-party websites or services. Twinkle Delia is not responsible for the content or practices of these third-party websites. Accessing third-party links is at your own risk.
10. Intellectual Property
All content, including but not limited to product images, descriptions, logos, and trademarks, is the property of Twinkle Delia or its licensors. You may not use or reproduce any content from our Site without our express written consent.
11. Governing Law
These Terms of Service and any disputes arising from them will be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law principles.
12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the Site after any changes constitute your acceptance of the new terms.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: support@twinkledelia.com
- Phone: +1 254-243-1895
- Address: 3810 Oak Bent Dr, Pearland, TX 77581, USA