Payment Policy
At Twinkle Delia, we aim to provide a smooth and secure shopping experience for all our customers. This Payment Policy outlines our accepted payment methods, security measures, and refund processes to ensure transparency and reliability.
1. Accepted Payment Methods
We offer a variety of payment options to accommodate your preferences:
- Credit/Debit Cards: American Express, Mastercard, Visa, and Discover.
- Digital Wallets: Apple Pay, Google Pay, PayPal, Shop Pay, and Venmo.
- Other Payment Options: Diners Club.
You can select any of these payment methods at checkout for a seamless transaction experience.
2. Payment Processing
- Payments are processed immediately upon confirmation of your order.
- You will receive an email confirmation containing the order details after successful payment.
3. Order Billing
- The total order amount, including any applicable taxes or discounts, will be displayed at checkout.
- All prices are listed in USD.
4. Payment Security
Your security is our priority. We use trusted payment gateways and encryption technologies to protect your financial information. Rest assured, Twinkle Delia does not store any payment details on our servers.
5. Refunds and Returns
- Refund Processing Time: Refunds will be issued within 5 business days after the returned product is received and inspected.
- Refund Method: Refunds will be credited to the original payment method used during checkout.
- For more details on returns and exchanges, refer to our Return Policy.
6. Failed Transactions
If your payment fails, please:
- Double-check the payment details entered.
- Ensure your card or account has sufficient funds.
- Contact your bank or payment provider for additional assistance.
- Reach out to us for support if the issue persists.
7. Fraud Prevention
We monitor all transactions for fraudulent activity. Any suspicious transactions may be canceled, and you will be notified promptly.
8. Contact Us for Payment Assistance
If you have questions or concerns about your payment, feel free to contact our support team:
- Email: support@twinkledelia.com
- Phone: +1 281-485-6654
- Office Address: 3810 Oak Bent Dr, Pearland, TX 77581, USA
Twinkle Delia β Where Art Meets Elegance.
Visit us at www.twinkledelia.com to explore our collection of exquisite metal wall art with confidence in every transaction.