Shipping Policy

Welcome to Twinkle Delia! We value your time and strive to ensure your orders are delivered promptly and seamlessly. This Shipping Policy outlines the details of our shipping process for our exquisite collection of metal wall art.

1. Order Processing

1.1. Order Cut-Off Time: Orders placed by 5:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed on the same business day. Orders placed after this time will be processed the following business day.

1.2. Handling Time: Our standard handling time is 1-2 business days (Monday through Friday), excluding weekends and public holidays.

2. Shipping and Delivery Times

2.1. Transit Time: Shipping typically takes 3-5 business days (Monday through Friday) to reach most destinations within the United States.

2.2. Total Delivery Time: Including handling and transit times, the total delivery time is estimated at 4-7 business days, depending on your location.

3. Shipping Charges

We are pleased to offer free shipping on all orders within the United States. No additional charges will be applied at checkout.

4. Shipping Destinations

Currently, we ship to all locations within the United States. Unfortunately, we do not offer international shipping at this time.

5. Delivery Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. Use the provided tracking number to monitor your shipment’s progress.

6. Delivery Issues

6.1. Delayed Deliveries: While we strive to meet our delivery estimates, delays may occur due to unforeseen circumstances. If your order is delayed, please contact our support team for assistance.

6.2. Lost or Damaged Packages: In the rare event of a lost or damaged package, please reach out to us immediately at support@twinkledelia.com or +1 281-485-6654. We will work diligently to resolve the issue.

7. Shipping Restrictions

We do not ship to P.O. Boxes or military addresses (APO/FPO) at this time. Please ensure your shipping address is accurate and complete to avoid delivery issues.

8. Changes to Your Order

If you need to modify or cancel your order, please contact us as soon as possible. Changes cannot be guaranteed once your order has been processed or shipped.

9. Contact Us

For any shipping-related inquiries or concerns, please reach out to us:

Twinkle Delia – Delivering Elegance to Your Doorstep
Thank you for choosing Twinkle Delia for your home décor needs. We look forward to serving you with exceptional products and service. Visit www.twinkledelia.com to explore our latest creations.